Shipping, Orders & Returns

Shipping

Prescription medications and products, when applicable, are shipped in compliance with state and federal regulations.
Shipping rates are calculated automatically at checkout via USPS.
Delivery timelines are estimates and may vary depending on carrier operations. We are not responsible for delays caused by the shipping carrier.
Patients are responsible for providing accurate shipping information. We are not liable for lost shipments due to incorrect information.
If your package arrives damaged, please contact us within 48 hours of delivery.

Due to the nature of medical and wellness services, all consultations, treatments and injectable services are non-refundable once rendered.
Prepaid services or packages may be subject to specific terms disclosed at the time of purchase.
Prescription medications, supplements and customized treatment plans are non-refundable.
If you believe you were charged in error, please contact us within 7 days of the transaction.